• Free delivery above MYR 250
  • Call us 1-800-806673
  • Easy Returns
questions?

Delivery

By ordering products from this website, you agree to be bound by these Delivery Terms. If you do not agree with any of these Delivery Terms, do not use or order products from this website.

  1. What are my Shipping Charges?
  2. What is the delivery time?
  3. Public Holidays and distribution centre closures
  4. Can I deliver goods out of Malaysia?
  5. What should I do if I am unable to receive the product at the time of delivery?
  6. What do I do if my question isn't covered here?

1. What are my Shipping Charges?

At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order. Free Shipping is available for standard delivery by a minimum spend of 250RM. [top]

2. What is the delivery time?

Your order will be processed in our distribution center within 3 business days to be ready for delivery.
For East Malaysia, the delivery time will be 2- 5 business days after the order leaves our distribution center
For West Malaysia, the delivery time will be 1-3 business days after the order leaves our distribution center [top]

3. Public Holidays and distribution centre closures

Please note our distribution center(s) are closed on public holidays in Malaysia.

For orders placed on, or the day before one of these dates, processing time will be extended by 1 – 2 working days

Special Notice: Slower delivery may be expected during these periods due to the closure of the distribution center and high demand.

2015
Date Public Holiday
24 Dec Christmas Eve
25 Dec Christmas Day
2016
Date Public Holiday
1 Jan New Year
8 - 9 Feb Chinese New Year
6-7 Jul Hari Raya Aidilfitri
12 -13 Sep Hari Raya Haji
[top]

4. Can I deliver goods out of Malaysia?

Our online shop will only ship within Malaysia.[top]

5. What should I do if I am unable to receive the product at the time of delivery?

If you are unable to receive the product at the time of delivery, our delivery team will provide you with a failed delivery notice so you can collect your product at the designated post office. Rest assured that your product is still available for pick up at the designated location. Please follow the instruction on the failed delivery notice from our delivery team, and pick up your product within the timeframe.[top]

6. What do I do if my question isn't covered here?

If you cannot find the answer to your question here, we recommend you to call our online shop customer service team on 1-800-806673 and let the advisor know the details of your order and / or about your open question. You can also send us an email with all the details. Our advisors are happy to assist you. my-support@sea-adidas.com [top]